Ever get frustrated by not being able to get a LIVE voice, specifically an operator, customer service representative or (better yet) a supervisor, for customer service help or a billing or tech support problem?
Tired of having to deal with a voice activated computer or being lead around in circles by voice prompts, none of which pertain to the reason why you’re actually calling?
There are a couple of websites out there that may be able to help you out and get through all the red tape a lot quicker. It’s absolutely ridiculous to have to go through a dozen or so voice prompts to have to get through to a representative.
GetHuman.com and Get2Human.com are websites dedicated to telling frustrated consumers the right buttons to push on a telephone to reach a human in the customer service department at hundreds of companies.
Ever Been Through This Scenario?
You’ve been on hold for anywhere from 15 minutes to (God forbid) an hour waiting for the next available customer service representative, then get dropped or disconnected (whether it be accidentally or intentionally) when you actually get a live voice. This happens countless times everyday to good, everyday people just trying to remedy a situation.
Some larger companies (phone companies, banks, credit card issuers, insurance companies, mortgage companies, real estate agents, cable or satellite companies, ticket agencies, ebay, Amazon, computer tech, credit unions, hospitals, airlines and government agencies, are notorious for this type of runaround.
You really want to speak to a LIVE person and the longer it takes to get to one, the more your frustration level builds and the higher your blood pressure rises. Sometimes you need some inside knowledge on how to “beat the system” so that YOU’RE the one in control “pushing buttons”.
Dealing with corporate giants this way can really add to the stress you already have. Also, many people with various medical conditions (stroke victims, hearing impaired, speech impaired, deaf-mutes) as well as the elderly can have a difficult time understanding or even communicating with a computer activated voice.
Having a bad cell phone connection or noisy environment around you can make this this very difficult also.
There are 2 websites out there now with a solution to getting through all this BS. It’s very thorough and updated on a regular basis. It actually lists hundreds of various companies and tells you how to get through to a human voice a lot quicker. Each company is individualized for maximum results telling you which buttons to push specifically to get through easier as well as quicker. You can also add your imput or rate your experience here also.
Check them out using these 2 links below…..
PS – I absolutely love this Translation Interpretation Guide to messages that the automated phone systems generate. Check this out here.
Filed under: Advice & Wisdom, Resource Directory, Tips & Tricks | Tagged: automated answering systems, beat the system, customer service, Get Human, how to get around voice prompts, how to speak to a live person, live operator, live voice, phone system, speak to a human, teleprompt, voice activated, voice prompt | Leave a comment »